Shipping info
We offer FREE WORLD WIDE shipping on all orders except a few destinations.
As we have great distributors, we do not ship to Australia, China, Hong Kong and Macau. If you're from Australia feel free to visit Oskar's Wooden Ark to purchase Flockmen.
Flockmen are NOT being shipped to the following countries: India, Lebanon, Pakistan, Venezuela. We have stopped shipping to these countries due to the large number of lost packages.
Flockmen are shipped from Kuldiga, Latvia. It will usually take 1-3 business days to process your order. All orders are dispatched Monday through Friday, excluding weekends and bank holidays.
International taxes and duties
International customers (outside of EU) are responsible to pay any applicable inbound duties, taxes, and any other fees which your local Customs authority deems appropriate. These fees are paid to your local carrier or government and are not collected by Flockmen, and thus cannot be refunded.
We ship international packages DDU (duties and taxes unpaid), meaning that these fees are not included in the price of the goods you purchase from our website. All applicable fees must be paid by the recipient in order to receive the parcel. As we are unable to advise the amount of what these fees might be, we recommend to contact your country's customs office or tax agent for respective charges and rates on a package coming outside of your country.
Wrong address disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at hello@flockmen.com as soon as you place your order. We will do our best to make the change, however we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so. If it's too late for our team to cancel your order, you can return your order to us once you've received it. For more information on how to return your order click here.The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.